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Live Webinar | Higher Education

Closing the Student Support Gap: A Blueprint for Connected Care

Most student support models are designed to respond when a student asks for help. But many students never do, leaving institutions to discover needs too late or navigate disconnected services.

Join TimelyCare for a practical introduction to the Connected Care for Every Student Blueprint, a framework that helps higher education leaders evaluate how well their current model reaches, engages, supports, and cares for students across the full continuum of need.

This session will walk through the Blueprint’s key components and show how institutions can move from fragmented, reactive support to a more proactive, connected, and accountable model of care. You will also learn how to use the Connected Care for Every Student Care Scorecard to assess your institution’s current maturity level, understand your results, and identify practical next steps.

You will leave with a clearer view of where your care program stands today and what it could take to reach more students earlier with the right support.

  • Wednesday, December 2 2 p.m. ET · 60 min
  • Live online Session format includes panel discussion and audience Q&A.
  • Recording available Can't make it live? Register and receive the recording. 

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Meet the Speakers

Learn from people who know the work

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Speaker

Michelle Lanter Smith

Chief Marketing Officer 
TimelyCare

Michelle leads marketing strategy at TimelyCare, helping expand its reach in higher education. She began her career at IBM and previously served as president of PrismHR, bringing experience leading global marketing teams. She holds an MBA from Northwestern University’s Kellogg School of Management and serves as a trustee at Elmhurst University. 

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SPEAKER

Dr. Jerry Walker

Executive Director of Mental Health Services
TimelyCare

Jerry oversees care quality, operations and strategy for TimelyCare’s mental health provider network. A licensed clinical psychologist and U.S. Air Force veteran, he is board-certified in counseling psychology. His background includes hospital leadership and managing suicide prevention, integrated care and other behavioral health programs.

LIVE WEBINAR· December 2nd,  2026· 2 p.m. ET

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